SmallBizGenius Analysis
310Nutrition is a health and wellness company offering meal replacement shakes and supplements. While some customers praise the taste and convenience of the products, others report issues with customer service, product quality, and subscription management.
Category Breakdown
Scores based on analysis of 35 recent reviews
Customer Service
3.0/10Customer service is a major point of concern, with many reviewers reporting negative experiences. Complaints include unhelpful representatives, difficulty canceling subscriptions, slow response times, and unresolved shipping issues. For example, one reviewer had to file a claim with their credit card company due to the company's refusal to honor its policies.
15 reviews mention thisProduct Taste and Texture
5.0/10Opinions on the taste and texture of 310Nutrition products are divided. Some reviewers praise the delicious flavors, while others complain about a chalky texture and an overwhelming artificial sweetener taste. Several reviewers specifically mention the shakes tasting like "gritty play dough liquid" or "sand."
18 reviews mention thisSubscription Issues
2.5/10Several reviewers report difficulties canceling their subscriptions and being charged even after cancellation. One reviewer stated they had cancelled their subscription five times and were still charged.
5 reviews mention thisShipping and Delivery
4.0/10Some reviewers have experienced issues with shipping, including incorrect addresses and delayed delivery times. One reviewer reported their order being sent to the wrong address, causing significant inconvenience.
4 reviews mention thisProduct Quality and Expiration Dates
3.5/10A few reviewers have raised concerns about product quality, including cross-contamination and receiving products close to their expiration dates. One reviewer mentioned receiving boxes of lemonade with expiration dates less than two months away.
4 reviews mention thisPros & Cons
What Customers Love
"The best shakes ever! Love 310 hydrate as well!"
"After using the shakes consistently I noticed fewer cravings more stable energy and better digestion."
"I liked how they promoted the starter kit and at such a low price! They really do provide a cool opportunity to try it out at a decent price!! :)"
"The shakes are delicious, easy to mix, and they keep me feeling full and energized throughout the day."
"My package arrived early and everything was so nicely packaged in these super nice zip glide baggies!"
Common Complaints
"Customer service is worse than the taste of this junk"
"Taste like gritty play dough liquid."
"I am no longer happy with this company. My main complaint is that I cancelled my subscription with them 5x already and they still went ahead and charged my card, so now I have a needless dispute."
"products are priceyshakes smell good but are horrible tasting...slim fast better bang for the buck"
"Buyer beware, my wife and I have been using the lemonade products. Over Thanksgiving they had an incredible sale and I purchased 6 boxes. 3 of the boxes when delivered had expiration dates of Jan 2026."
Common Questions About 310nutrition
Answers derived from customer review patterns
Is 310Nutrition legit and trustworthy?
While 310Nutrition is a real company selling meal replacement products, the reviews suggest mixed experiences. Some customers report positive results with the products and appreciate the convenience. However, a significant number of reviewers express concerns about poor customer service, difficulties with subscriptions, and issues with product quality and taste. Therefore, potential customers should carefully weigh the potential benefits against the reported drawbacks before making a purchase.
Based on 25 reviewsDoes 310Nutrition have good customer service?
Based on the reviews, 310Nutrition's customer service is a major area of concern. Many customers report difficulties reaching representatives, slow response times, and unhelpful interactions. Common complaints include issues with canceling subscriptions, resolving shipping errors, and obtaining refunds. The negative feedback suggests that customer service is a significant weakness for the company.
Based on 15 reviewsIs 310Nutrition worth it for small business?
Given the reported issues with product quality and customer service, 310Nutrition is unlikely to be a reliable partner for small businesses. The negative reviews suggest potential challenges with order fulfillment, customer support, and overall product satisfaction. Small businesses should prioritize vendors with consistently positive reviews and a proven track record of reliable service.
Based on 5 reviewsWhat is 310Nutrition's return policy like?
The reviews suggest that 310Nutrition's return policy can be difficult to navigate. Some customers report having to pay for return shipping, even for unsatisfactory products. Additionally, there are complaints about the company not honoring its policies and refusing to provide refunds. Customers should carefully review the return policy and be prepared for potential challenges if they are not satisfied with their purchase.
Based on 3 reviewsWhy do some 310Nutrition shakes taste chalky?
Several reviewers describe the shakes as having a chalky texture, which may be due to the ingredients used or the mixing process. Some customers suggest that adding fruit or other ingredients can help improve the texture. However, the chalky texture remains a common complaint among those who dislike the product.
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